BitMart was founded by Sheldon Xia, with over 9 million users, it is a top-tier trading platform for exchanging, buying, and selling digital assets around the globe. With offices in the Cayman Islands, China, South Korea, and the USA; it is categorized under the top ten exchanges, and it operates in 180 countries and across 123 platforms. BitMart has transformed the tedious trading of cryptocurrencies into hassle-free dealing.

BitMart team are professionals from Amazon, Accenture, Tencent, Alibaba, and other top-tier tech firms. This is to enable a core efficient and user-friendly financial platform, the team prioritizes being a trustworthy, accessible, and professional platform.
In December 2021, BitMax security was breached by a hacker, incurring the loss of over $196 million worth of cryptocurrency, following the incident, the Company CEO, Sheldon Xia using his Twitter account announced reimbursement to all affected users.
What is BitMart
A leading digital asset exchange enables users to trade their crypto for other popular assets, these include fiat currencies, supporting EUR, CAD, USD, or digital coins like BTC, ETH, and many more. It has superb security for future trading and digital assets management. It allows users to buy crypto assets with a credit or debit card, bank or wire transfer, and apple pay.
BitMart has an advanced multi-layer, and multi-cluster system architecture to enable the system’s stability, security, and scalability. The language supported in the platform include English, Mandarin, Japanese and Vietnamese.
Key features
There are a plethora of features that are attractive to users in the BitMart exchange. It is legitimate and offers its users better services and others. Below are the key features:
- BitMart is appropriate for novice and intermediate traders because of its responsiveness and convenience
- BitMart’s spot market lets customers couple 90 digital assets with ETH, BTC, USDT, and BMX tokens
- BitMart users can manage portfolios and trade crypto from anywhere with a confirmed account.
- There is a real-time platform for data and a chart of trading of the popular altcoin
- A platform loan service gives customers USDC at 625 percent annual interest
- Referral benefits are up to 30% and an affiliate program is present to earn interest too
- Reasonable trading fees, competitive fees, and other remuneration
- Complete training and an educative guidebook for newbie traders
Opening a BitMart account
The registration is easy and to open an account for trading in BitMart, you must provide your email or phone number and a password; you must be 18 years of age or older and agree to the user agreement on privacy policy before clicking register.
On confirming your phone number or email address, you will be given access to the BitMart trading dashboard.
An identity verification process must also be completed to start trading. The platform offers two levels of verification: level 1 starter and Level 2 Advanced. Level 1 allows selling, buying, and withdrawal of only a small amount, this tier requires only some personal information.
Level 2 allows full access to all the exchange’s features, and does deal in a more significant amount. To navigate these features, the level 2 Advanced tier will require uploading a government-issued ID and completing facial verification.
Institutional trading account for companies is completed by uploading a detailed onboarding process.
Customer service
There’s 24/7 live chat support for customers in BitMart, as well as email support. Customers reach out to the customer service team for issues immediately without waiting for long. BitMart also offers a library of articles to support its customers in its help center, it has a responsive chatbot to help users find answers to their questions.