Here’s how you can get started with Pepper, a digital-only neobank providing new banking solutions for your personal and corporate money:
What is Pepper Neobank
It is a new neobank, offering 100% digital banking through their app. It is created to be useful and accessible for those who wish:
- Fast account setup and maintenance.
- Financial insights and analytics.
- Loans, savings and investment instruments.
- Very low fees and flexible.
Key features of Pepper
Selling money all online: Create an account and shop all your funds completely online from the app.
Insights on money you want: Save, budget and receive money advice.
Savings tool: Automated savings plans at best interest.
Credit and loans: Use credit solutions such as personal loan or credit card.
Deposits and Wires: Convenient sending and receiving of funds across country and internationally.
No Paperwork: No hassle, very simple account-opening process.
How to use Pepper
Create an account
- Launch the app and hit “Sign Up”.
- Enter your personal details: Name, Email, Phone, Date of Birth.
Check for identity by uploading an ID issued by a government agency (passport, driver’s license, etc.).
Photo/Video selfie: During KYC (Know Your Customer) verification process, Snap a selfie or video.
Deposit money to your pepper account
- Connect your current bank account or debit/credit card to Pepper.
- Feed your Pepper account the funds.
- Or directly deposit/pay salaries into Pepper.
Managing your account
Always in real time: View account balance, spend activity, and transaction information live.
Project types: Browse bills by category such as groceries, food, and vacations.
Payments and transfers
- Select “Transfer” in the app to:
- Pay other Pepper users with money.
- Funds to external banks.
- Pay for bills or online shopping using your Pepper account or linked virtual card.
Savings and investments
- Create savings plans in the app.
- Select between savings schemes (fixed or variable).
- Check investment tools if Pepper has them available in your area.
Accessing loans and credit
- Check the app’s “Loans” section to see if you are approved for personal loans or credit.
- File an application in the app itself.
- Approve and payout in minutes (based on eligibility).
Using the pepper card
Request a Pepper debit/credit card (if they have one in your region):
- Virtual Card: Secure internet payments.
- Body Card: To withdraw money at ATMs and shop in stores.
- Open the card in the app once it was received.
Security features
Biometric Sign-In: Fingerprint/Face recognition authentication for login.
Instant card lock: Freeze/unfreeze your Pepper card instantly through the app if lost or stolen.
Transaction alerts: Get real time notifications of all transactions.
Costs and fees
Pepper is transparent and affordable: They charge you nothing upfront.
Account opening: Free.
Renewal fees: Usually no charges for low accounts.
Card fees: See in app for any fees for physical or virtual card production.
Transfers and payments: Domestic transfer is free, international transfers might incur some small fees.
Customer support
In-App Support: Chat in the app for instant help.
Help Center: Browse FAQs and self-help resources in the app.
Contact channels: Email or social media support to get additional assistance.
Closing your account
If you are using Pepper but are tired of it:
- Remove any funds that are still in your account.
- Call customer service via the app or email to cancel your account.
- Follow the instructions to do so.
Benefits of using Pepper
- Quick and Easy: Create and manage your account online with little hassle.
- Low Fees: Save money compared to the big banks.
- Financial Tools: Understand how you spend and save.
- Convenient Interface: User-friendly app design for an easy user experience.
- Affordability: Cash out and manage your account any time, any place.
Take away
You’ll be all set to start banking with Pepper after reading this guide. So whether you need to get your finances organized, earn some cash, or take out a loan, Pepper is a digital-first bank experience built around your lifestyle.
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