With almost 10 million active users each month and a clear plan to increase financial inclusion, JazzCash is Pakistan’s top digital payments network. Nearly half of Pakistan’s population, or 100 million people, do not currently have access to banking services. A wide range of financial services is available via JazzCash, including money transfers, bill payments, debit cards, insurance, savings, tickets, food delivery, government, and corporate payments. Through the JazzCash USSD channel, a smartphone application, and more than 80,000 retail agents countrywide, these services may be accessed. JazzCash QR and an online payment gateway solution enable more than 45,000 retailers to accept payments. Since the middle of 2019, the adoption of the digital payments platform has led to 1 billion+ transactions totaling PKR 2 trillion.
History
Launched in 2012 as MobiCash, JazzCash was created in collaboration with Waseela Bank, afterward known as Mobilink Microfinance Bank, by Mobilink (now Jazz). MobiCash changed its name to JazzCash in 2016. JazzCash and Payoneer collaborated in 2020 to provide independent contractors with a way to withdraw money from their Payoneer accounts using their JazzCash wallets. More than 1 lac of these accounts is currently connected to JazzCash.
Payment strategy
You can give your customers a choice between the many payment alternatives offered by JazzCash, which include the following:
- Debit/Credit Card
- Mobile Account
- Voucher
- Direct Debit
Paying online
JazzCash allows its consumers to pay for their online purchases in a time-efficient, simple, and safe way. There are several ways to pay for it, including vouchers, mobile accounts, and credit/debit cards.
Using a mobile account to make a payment
If a customer chooses to make a payment through their mobile account, they will be required to enter their phone number to finish the transaction. The consumer will receive a confirmation SMS, and to complete the purchase, they will need to enter the PIN associated with their cell account. The process of making payments for mobile accounts goes as follows:
- Customer accesses online retailer
- The consumer chooses to use a mobile account to pay at the register.
- The client’s mobile account number is entered.
- By entering his Mobile Account PIN, the customer confirms the purchase.
- Confirmation of payment is sent to the customer through SMS.
- The consumer receives the merchandise from the online vendor.
Use of a debit or credit card for payment
The consumer will adhere to the procedures listed below if they prefer to pay with a credit or debit card:
- Customer accesses online retailer
- The consumer chooses to use a credit or debit card to pay at the register.
- The client inputs his credit or debit card information.
- Confirmation of payment is sent to the customer through SMS.
- The consumer receives the merchandise from the online vendor.
Paying using a voucher
If the customer chooses to pay with a voucher, they will receive an SMS with the voucher number after making their selection. The customer’s voucher can be used to make payment at any of the more than 60,000 participating businesses located around the country.
Payment using a JazzCash merchant
- Customer visits online shopping store
- At checkout, the customer selects the option to pay through a voucher
- The customer shared his voucher number through SMS
- The customer visits his nearest JazzCash retailer for voucher payment
- The retailer receives the customer’s money.
- The buyer will receive payment confirmation through SMS.
- The merchandise will be shipped to the consumer by the online merchant.
- The customer visits an online shopping store
- At checkout, the customer selects the option to pay with a voucher
- The customer receives his voucher number via SMS
- Customer signs in to a partner bank’s internet banking portal and selects
Bill Payments
- Types in the voucher number and confirms payment details
- The online seller ships the product to the customer
